Returns & Exchanges
We understand that it's hard to know if a garment will be right for you until you try it on. So, we are more then happy to refund or exchange any full priced purchases within 10 days of delivery. Sale items may be returned or exchanged within this time for store credit.
Please return garments in their original condition, including tags to:
The Carpenters Daughter, 290 Pt chevalier Rd, Auckland 1022.
We will refund any sums that you have paid to us with the exception of postage and packing.
Only full priced garments that are in their original condition will be refunded.
Refunds will be credited to your original method of payment and you will be notified once the returns have been received and have processed the refund.
Don't worry your personal details are for The Carpenters Daughters eyes only, we won't give your info out to anyone (unless necessary by law).
If there are any problems with your order we shall contact you. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
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