❤ Made in New Zealand ❤ Worldwide Shipping - NZ Free ❤

Shipping & Returns

Shipping

At The Carpenters Daughter our goal is to offer you the best shipping options, no matter where you live.

Time & cost of delivery:

  • New Zealand urban: free shipping,  1-2 working days.
  • New Zealand rural: free shipping, 2-3 working days.
  • International: free on orders over $400 or $25 shipping contribution, 3-10 working days.

If you have any questions about shipping give us a bell on 09 361 5314 or email us at info@tcd.co.nz.

 

Returns & Exchanges

We understand that it's hard to know if a garment will be right for you until you try it on. So, we are more then happy to refund or exchange any full priced purchases within 10 days of delivery. Sale items may be returned or exchanged within this time for store credit or exchange.

For returns:

  • Please return the garments in their original condition, including tags to:
    • The Carpenters Daughter

      290 Pt Chevalier Rd
      Pt Chevalier
      Auckland, 1022

  • Please email us at info@tcd.co.nz with the tracking number so we can keep an eye out for the parcel.
  • Refunds will be credited to your original method of payment.
  • Store credit will be issued on a store gift card for you to use on any other purchase within 12 months from the date it was issued.
  • We will let you know via email when the refund, credit or exchange has been processed.

If you didn't find what you were looking for or you have any questions just give us a bell on 09 361 5314 or email us at info@tcd.co.nz. 

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